Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Destination | Rate | Estimated Delivery |
|---|---|---|
| Germany | From €5.99 | 1–3 business days |
| European Union | €13.99 standard / €22.99 express | 3–7 business days |
| EU orders over €75 | Free standard shipping | 3–7 business days |
| International | €19.99 | 7–14 business days |
Taxes & VAT All prices shown to EU customers are inclusive of VAT.
Delays We are not responsible for delays caused by customs, weather, or other circumstances outside our control. If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date. We'll work with you to resolve the issue.
Contact For shipping questions, please reach out via our contact page.